When will parents receive notifications in Kwieb?

Don't want parents to miss any message or activity you post in Kwieb? Then this is a useful article for you! In this article we explain when notifications are automatically sent to parents when you post something new in Kwieb.

Tip: We are constantly optimizing the way notifications go out to parents, to make the experience in Kwieb pleasant and efficient. Do you have any comments? Please let us know via support@ziber.nl .

Overview of all possible notifications for parents

Below is a complete overview of all possible notifications that parents can receive about new content from you as a teacher/school team member. When a green or empty circle is ' disabled ' (i.e. not clickable, recognizable by a somewhat 'vague' hue), parents cannot turn this option on or off:

Parents can therefore indicate per component whether they would prefer to receive an email notification, a push notification or both.

What does a push notification look like?

Below you can see how parents get a push notification on the phone. An iPhone (Apple) on the left and an Android phone on the right:

Below is a detailed description of when notifications are sent per content type:

Topics

With a new conversation

When you send a parent a new message via a topic.

With a new message / new update in an open conversation

When you respond to an open call.

Tip: Want to know more about Topics? View our online explanation about Topics .

Messages

With a new message

The parents you selected will receive a notification within 5 minutes of a message you enter in Gnap . If you disable the option 'publish immediately' during the input and choose 'delayed publishing', your message will only be published on that date and the notifications to parents will only go off at the time of publishing.

Optional when editing a message

When you change a message in Gnap , you can optionally check 'inform parents about this change':

When you do that and save the message, parents will be notified about the modified message.

Tip: Want to know more about messages? View our online explanation about messages .

Activities

Short term activity

When you enter (or change or delete) an activity with a start date within two weeks, the parents you selected will receive a notification within 5 minutes after saving.

Longer term activity

When you enter (or change or delete) 1 or more activities with a start date that is/are further in the future, parents will receive one collective notification ("The school agenda has changed") in the evening, so that they do not miss all entered items. receive separate notifications.

Activity with participation question

When you ask the parent to participate in an activity, the parents will always receive a notification, regardless of whether the activity takes place in the short or long term.

Participant in your activity

When parents participate in your activity, they will receive a reminder notification the day before the activity is due.

Tip: Want to know more about activities? View our online explanation of activities .

photo albums

With a new photo album that you add.

Tip: Want to know more about photo albums?View our online explanation about photo albums .

Call planner

When you create a conversation planner, parents are automatically informed by a notification on the day the registration period starts that their conversation planner is ready. Parents receive (automatically) the following notifications:

• at the start of the registration period: Invitation to the meeting planner

  Tip: The start time of a registration period is always at 19:00.

• halfway through the registration period: Reminder to parents who have not yet registered
• 1 day before the end of the registration period: Last reminder to parents who have not yet registered
• When parent has chosen a timeslot: Confirmation to parents of the child with the chosen timeslot
• A reminder to the parent when the conversation is almost over.
• When parent or teacher cancels a selected timeslot: Cancellation of selected timeslot

If you as a teacher cancel/delete a complete conversation planner (because, for example, you are sick), all parents will be informed via a notification that the conversation planner has been cancelled.

Tip: Want to know more about the call planner? View our online explanation about the call planner .

Absences

With a new absence notification that you make for a student from Gnap.

Tip: Want to know more about absences? View our online explanation about absences .

polls

New poll

Once you add a new poll.

End result

As soon as the final result of the poll is known.

Tip: Want to know more about polls? Check out our online explanation of polls .

Payment request

When a new payment request (by school or the parents' council) is published to Kwieb, the selected parents will receive a notification. The payment request will then remain active at the top of the timeline until it has been paid OR is withdrawn by the school/parent council.

Tip: Want to know more about payment requests? View our online explanation about payment requests via Ziber Pay .

Newsletter

When school sends out a newsletter, selected parents will receive an email (no further notifications).

Tip: A newsletter is only sent by e-mail. This is not reflected in Kwieb.

(Emergency) Notification

As can be seen from the description above, the Ziber platform sends various notifications to inform parents about information that you publish. As a teacher, you also have the option to send a "separate (emergency) notification" to parents without this notification referring to, for example, a message or activity.

Examples of sending individual notifications are:

• we will come back later from school trip
• the evening four days is canceled due to severe weather
• Due to nice weather, please rub the children well

Tip: Want to know more about sending (emergency) notifications? View our online explanation of notifications .

Tip: Depending on the parent's personal settings, a notification to a parent consists of an email, push notification, badge notification and app notification. Do you want to know how this works? View this article . Parents can set themselves which type of notifications they receive for which part, view this article .