You may be a teacher or a parent at a school where Ziber is used. It is then possible to log in to Ziber Team (for the team) and Kwieb (for the parent) with one Ziber ID (account), but we do not recommend this . It is better to log in to Ziber Team with your school e-mail address and in Kwieb with your private e-mail address (as a parent).
Side effects if you use the same Ziber ID for Ziber Team and Kwieb
When you use one Ziber ID (Account), various side effects arise that can be experienced as difficult;
- Role management - Under your profile you will see the role you are a teacher of.. or parent of.. When a parent tries to reach you, it can cause confusion if it also says 'Parent of...'.
- Privacy Settings - As a teacher you may want to share different data than in the role of a parent. The privacy settings are account bound and can therefore have an effect on the operation, as you may not expect.
- Topics - With topics you are not reachable for parents from Kwieb - your name is there, but it is light gray and cannot be selected. Topics are linked to your Ziber ID and therefore you will see the same conversations in Kwieb as in Ziber Team, which can be experienced as confusing because, for example, you expect your parent conversations with the Kwieb app.
- Do not disturb - When you use the 'do not disturb' function in Ziber Team, this applies to your Ziber ID and you will not receive any notifications in Kwieb either.
How do you avoid these side effects?
To prevent these side effects, we recommend that you create a Ziber ID for the Ziber Team team app based on your school email address and a Ziber ID for the Kwieb parent app based on your private email address.
How do you turn 1 account into 2 separate accounts?
If you currently have 1 Ziber ID for both apps, you can follow these steps to start using a different Ziber ID for each app:
- Go to Kwieb
- Press log out (with your profile)
- Start Kwieb and create a new account yourself (use your private email address)
- Now send an email to email@example.com from your school email address with the following information:
- Subject: Convert Kwieb account
- tell us with which email address you used to use Kwieb (your old account)
- indicate with which email address you want to start using Kwieb now (your new account)
- We will convert the data in Kwieb for you and confirm this by e-mail
Do you need help? Then we are happy to help you. Mail us at firstname.lastname@example.org .