Closed Topics

When the Topic conversation is over, the conversation is closed. The Topic then moves from the "New and open" tab to the "Closed" tab. The conversation can be closed manually by you or it will be closed automatically when there is no more activity.

Close topic manually

You can close the Topic conversation manually. You can close the conversation by going to the relevant conversation and clicking on the menu icon at the top right. You then click on Close Topic.

Tip: When the conversation is closed, you can also delete the conversation.

Note: Once a conversation has been closed, it cannot be reopened. You will need to start a new conversation with the parent.

Topic closes automatically

A Topic is closed when there has been no activity for four weeks. So no message or file has been shared for four weeks. The Topic will then be closed and can still be viewed by the teacher and parent via the closed button.

After two weeks, the teacher and parent will receive a warning that the Topic will soon expire. This warning shows how many days the Topic will remain active before it is automatically closed. When you send another message, the counter will run again.