Request an extra childcare day in Kwieb
Need childcare on a day outside your child's regular days? You can request it yourself in Kwieb. You choose the day and the times, and your childcare organisation reviews the request. It takes about a minute.
Before you start
- You can request an extra day all year round, up to a year ahead. For today or earlier, you can no longer request online. Please contact the group staff instead.
- You only see children who have childcare through your childcare organisation.
- Want to move a regular day instead of adding one? Read "Swap a childcare day for another day in Kwieb".
Request an extra day step by step
- Open Request childcare. In Kwieb, tap the green + button at the bottom and choose Request childcare.
- Choose Single extra day. You see the Request an extra day screen.
- Choose which child. If you have one child with childcare, they are already selected. If you have more, tick the children you want to request the day for.
- Choose the day. Tap the date field and pick a date. Kwieb checks straight away whether there is space. If there isn't, you see a message below the date field and you can choose another day.
- Choose the times. Pick All day, or tap Custom times and set your own start and end time. If your organisation offers separate parts, such as an early start, tick the ones you need. Below the times you see a summary of when your child is there.
- Add a remark if you like. This field is optional. You can use it to give the reason for your request.
- Tap Submit request. Kwieb confirms that your request has been sent and opens the Requests overview.
What happens after you submit?
Your request appears in the Requests overview with the status Pending. The childcare organisation reviews it. After that you see one of these statuses:
- Approved. The extra day is added to your child's schedule.
- On waiting list. There is no space right now, but you are on the waiting list for this day.
- Rejected. The organisation could not grant the request.
While the status is Pending or On waiting list, you can withdraw the request yourself with Cancel request. You can read more in View childcare requests.
Good to know
- Several children at once: the times you choose apply to all chosen children. Want different times for each child, or do the children have different options on that day? Submit a separate request for each child.
- Overlapping times: if you choose several parts whose times overlap, Kwieb warns you. Adjust the times before you submit.
- Gaps between times: if there is a gap between the parts you chose, Kwieb points out that your child is not at childcare during that time.
- Missing something? If you tap Submit request while something is still missing, Kwieb shows what you still need to fill in.